Fighting Torture: Q&A with Flutra Gorana

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In our Fighting Torture series, we speak with people from a number of professions who work with and support survivors of torture. What does their work mean to them and what are the biggest challenges they see in the anti-torture and rehabilitation movement?

In the latest installment, we speak with Flutra Gorana, the Executive Manager at Centre Nassim, a project of the Lebanese Center for Human Rights (CLDH), which offers rehabilitation to victims of torture through multi-disciplinary professional support and case management. She speaks about how she first volunteered for an agency for refugees in 1999 and has been involved in human rights work ever since, the situation for torture survivors in Lebanon and how every single person who stands in solidarity with survivors can make a difference.

FlutraQ: How long have you worked in torture rehabilitation and human rights?

In 1999 I started to volunteer for a refugee resettlement agency. Ever since I have been working with NGOs. Also with victims of human trafficking, 100% of whom are survivors of torture. Prior to starting to work at CLDH – Centre Nassim in November 2015, I worked with disadvantaged youth in New York. It was a programme for young people from low socio economic neighbourhoods who didn’t finish high school. The idea was for them to graduate from high school and get a good job, not just a minimum wage job but a profession.

Q: How did you end up doing this work?

In 1999 it was a time when Kosovan refugees were coming into the US. The war in Bosnia and Herzegovina ended and the war in Kosovo was going on. Because I speak both languages I was translating in a camp in the US receiving refugees. It’s a job where you go home and feel fulfilled. You can’t save everyone but can see the impact you have on each and every person.

Q: Can you give us an example of how you have seen your work make a difference?

One time I remember is when a family from Kosovo came to New York. I was helping with everything the agency provided. The old man in the family got up and gave me a big hug and said, “I don’t know where we would be without you”.

Q: Tell us about the situation for torture survivors where you are/area you’re involved with or your home country?

In Lebanon there is very little support for torture victims. There are only three agencies in the whole country. Now there are 1.3 million Syrian refugees in the country and more coming. The need is great and the resources and capacity don’t match the demand. 70% of our clientele are Syrian.

Q: What is a typical day in the office/field for you?

We have a very dynamic office. The staff are great. We have two psychologists, one social worker, an assistant, a doctor, a lawyer and a co-ordinator. We also have five lawyers that work mostly outside the office in prisons and detention centres. On the days when the psychologists and doctor are in we all need to be available because we know we will have an influx of clients. Sometimes it can be as simple as giving them extra clothes or food kits. I also do a lot of negotiation with UNHCR and other organisations to try and get refugees resettled. Then also a lot of report writing, financial management and staff management. It’s a mix of everything.

Q: What do you think are the biggest challenges facing the torture rehabilitation sector?

In Lebanon it is not recognised that torture exists or at least the government do not make any comments about it. This means there is no government support, so all the funding comes from outside organisations and foundations. This is the biggest challenge. The stigma around torture is also a challenge. Beneficiaries want to come to the centre when no one is around. We try to explain to them that it is not only torture victims who use our services and they don’t need to be ashamed. It’s also a challenge to ensure staff are safe.

Q: According to various surveys, many people do not think torture is such a big problem; that it is a thing of the past; or some even think that it is necessary. What would you say to them?

Torture is very much happening in many countries. What people need to understand, especially those who say it is needed, is that if a person is being tortured they will say anything to make it stop. It is not an effective way to interrogate someone. It humiliates the victims, destroys their life, their family’s life and society in general.

Q: And finally, many of us do care about torture survivors and victims. How can we support the anti-torture/torture rehabilitation movement?

By voicing their opinion, in any discussion, even just around the kitchen table. By educating their family and friends that torture is wrong. Starting small can lead to bigger things. If they have the power to write to government officials and legislators they can do so. They can also support organisations that do this work, not only financially, sometimes moral support can mean more.

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